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Privacy Policy

Last Updated: July 29, 2026

Elev8 Enterprises LLC ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of personal information:

• First and last name
• Email address
• Phone number
• Property or service information you voluntarily provide
• Usage data (pages visited, time on site, browser type)

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide requested services
• Send transactional messages such as appointment reminders, account notifications, and service updates
• Send marketing and promotional messages (only if you have expressly opted in)
• Improve our website and services
• Comply with legal obligations

3. SMS / Text Message Communications

By providing your phone number and checking the applicable consent boxes on our opt-in form, you agree to receive text messages from Elev8 Enterprises LLC. We operate two separate SMS consent programs:

• Transactional SMS: Appointment reminders, account alerts, and service-related notifications.
• Marketing SMS: Promotional offers, company updates, and marketing content. This consent is entirely optional and is not required to submit our form or receive our services.

For all SMS programs:

• Message frequency may vary.
• Message and data rates may apply.
• Reply HELP for help.
• Reply STOP at any time to opt-out and stop receiving messages.

SMS providers (such as Twilio or our CRM platform) are used solely to deliver messages on our behalf and are bound by their own privacy and data security obligations. They are not authorized to use your information for any other purpose.

4. Sharing of Information

We do not sell, trade, rent, or share your personal information with third parties for their own marketing purposes. We may share information with:

• Service providers who assist in operating our business (e.g., CRM platforms, SMS delivery providers), under strict confidentiality agreements
• Law enforcement or government authorities when required by law

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with applicable legal obligations. You may request deletion of your data at any time by contacting us.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt-out of SMS communications at any time by replying STOP
• Opt-out of email communications by using the unsubscribe link in any email

7. Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Security

We implement commercially reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after any changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Business: Elev8 Enterprises LLC
• Website: elev8cleaningsolutions.com
• Email: kaleb@elev8cleaningsolutions.com
• Phone: (512) 701-8085
• Location: Austin, TX